Privacy Policy

Last updated: 26 September 2026

RUH Fulfillment ("RUH Fulfillment", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or submit a request for a fulfillment quote.

1. Who We Are

RUH Fulfillment is a Sweden-based fulfillment service providing storage, pick & pack and shipping services for businesses selling to customers in Sweden and across Europe.

For questions regarding this Privacy Policy or the processing of your personal data, please contact:

RUH Fulfillment
Sweden
Email: rune@ruhfulfillment.com

2. Personal Data We Collect

We may collect personal data that you voluntarily provide when contacting us or submitting a quote request, including:

• Name
• Email address
• Company or brand name
• Website
• Approximate monthly order volume
• Information about your brand and current fulfillment setup
• Any other information you choose to provide in your message

We may also automatically receive certain technical information when you use our website, such as IP address, browser and device information and information about how the website is accessed and used.

3. How We Use Your Personal Data

We may use your personal data to:

• Respond to enquiries and quote requests
• Evaluate your fulfillment requirements
• Communicate with you about our services
• Prepare for or provide fulfillment services where we enter into a business relationship
• Operate, maintain and secure our website
• Comply with applicable legal obligations

We do not sell your personal data.

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Legitimate interests – where processing is necessary to respond to business enquiries, communicate with prospective customers, operate our business and maintain the security and functionality of our website.

Steps prior to entering into a contract and performance of a contract – where you request a quote or where processing is necessary to establish or perform a business relationship with you.

Legal obligations – where we are required to process or retain certain information under applicable law.

Where processing relies on consent, you may withdraw your consent at any time.

Under GDPR, processing of personal data requires an applicable legal basis, and the appropriate basis depends on the purpose of the processing. IMY

5. How We Share Personal Data

We may use trusted service providers that process personal data on our behalf where necessary to operate our website and business.

Our website is hosted using Shopify. Shopify may process certain information when you visit or interact with our website in accordance with its own privacy practices and the services it provides to us.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

We do not sell or rent your personal data to third parties.

6. International Data Transfers

Some service providers used to operate our website or business may process personal data outside Sweden or the European Economic Area (EEA).

Where personal data is transferred outside the EU/EEA, we take appropriate measures as required by applicable data protection law to protect the information.

GDPR requires businesses to inform individuals about transfers to countries outside the EU/EEA and requires appropriate safeguards where applicable. IMY

7. How Long We Keep Your Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing prospective or existing business relationships and complying with legal obligations.

Information relating to an active customer relationship may be retained for longer where necessary for contractual, accounting or legal purposes.

When personal data is no longer required, it will be deleted or anonymised where appropriate.

This follows GDPR's storage-limitation principle: personal data should not be kept longer than necessary for its purpose. IMY

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the website to function.

Additional cookies or technologies may also be used for analytics or other purposes where permitted by applicable law and, where required, after obtaining your consent.

You can manage available cookie preferences through the cookie controls provided on our website.

9. Your Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

You may exercise these rights by contacting us at rune@ruhfulfillment.com.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) if you believe your personal data has been processed in violation of applicable data protection law.

These are among the rights provided to individuals under GDPR. IMY

10. Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can guarantee absolute security.

11. Third-Party Links

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices of those third-party websites.

We encourage you to review their privacy policies before providing personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable legal requirements.

The latest version will always be published on this website with the date of the most recent update.

13. Contact

If you have questions about this Privacy Policy or how RUH Fulfillment processes personal data, please contact:

RUH Fulfillment
Sweden
Email: rune@ruhfulfillment.com